What we can learn about learning from the Barbie Movie.
Writing prompt courtesy of Betty Dannewitz.
Accessibility
The Barbie movie is accessible to all viewers. It is both a Hollywood eye-candy musical and a deep tragic world art film at the same time. It lives in both worlds simultaneously. In the same way, good training is accessible to all learners and offers differentiated content for both advanced and novice learners.
Accessibility is a bit of a buzzword in the Training and Development industry right now, but it is something we should have been talking about from the beginning and it is not something that will go away. Humans are all very unique and a one-size-fits-all was never the right choice and moving away from that approach has countless benefits.
The real way to do Accessibility is before design or development starts. Accessibility is not only adding a PDF transcript to be available with a video, it is about designing learning content to be easily consumed by a variety of learners right from the beginning. If you develop content that works for the visually and hearing impaired using simple language that we all can understand then it benefits us all. The content is easier to understand and we have more than one way to get the information into our psyche. Not only does this decrease concerns around Cognitive Load and Cognitive Overload but also offers the benefits of content repetition by consuming the content in multiple modalities.
Change is Difficult
Classic Barbie (Margot Robbie) slowly develops as a character and realizes her worldview is a facade. She is terrified and must learn that it is OK to feel not OK. The movie does not go out of its way to make Barbie look great. At the end of the day what we get is an honest portrayal of not only how children view the Barbie world but also how that can cause problems as we mature and enter the real world. Learning is hard. In fact, learning can hurt. It is not fun to admit you don’t know something. It is uncomfortable to change but in the end, it is usually best.
Think back to a time when you failed at something. Think about a time when you didn’t make the grade. When you thought you had it all figured out and then when you stepped up you didn’t know what to do next. Maybe it was with a stranger on a bus where you missed the beat and offended them. Maybe it was with your significant other. Maybe it was with your drunk uncle at Thanksgiving. Maybe it was at work. Maybe it was something you tried to patch up with your children and failed. We have all been there, and if you haven’t been there then you are telling yourself lies.
“To err is human; to forgive, divine,” is the famous phrase from An Essay on Criticism BY ALEXANDER POPE. We all make mistakes babe, It’s OK. Forgive yourself and find a way to move onto a better path. This is how we take a step closer to clarity, to actually understanding the universe.
Own the Fail, Gain Credibility
The Barbie movie has a high E.Q. (Emotional Quotient.) The film is transparent as well as aware of its own brand. (Not unlike The LEGO Movie (2014).) These new “META” or self-aware type of brand-based movies embrace the failures of their past.
The pregnant Midge, Allan the “non-Ken”, the absolute pain of stepping on a LEGO block with bare feet; the potential sexist views of past products are not swept under the rug and ignored, they are discussed and explored. The fact that Barbie has not cured sexism and defeated the patriarchy is a core theme of the film. In the same way, we build credibility with our learners by owning our mistakes. Talking about misinformation we have provided our class in the name of clearly communicating the truth.
I trained people at a call center for a few years. I would train night classes of 30 to 40 people at a time for 3-week training cohorts plus a week of hands-on application. That is 120 hours of class time per class for a month. I was training people on the credit industry and how to use a proprietary data entry platform that was designed and developed by our employer.
Laws change, banks change their terms, and computer programs get updated. I had to live in a constant state of acceptance if I wanted my learners to trust me. I had to say things like, “Oh, thank you for clarifying that.” and “That is not how that worked last month.” Stay in the flow, and keep things real, people like that. If you are rigid in your knowledge and do not accept change easily people will learn that you recall things incorrectly because you can not update your perspective.
– Adobe Stock
This is all about modeling our instruction as a mirror against reality. When Barbie (and in fact Mattel) own their mistakes transparently, they are creating a platform that transcends where we were, where we are, and generates a vision or maybe even inspires us to dream of where we could be… A world of true equity.
Am I Kenough to Change You?
The fact that the movie was banned in Kuwait and Lebanon for promoting feminism shows that we have some room to grow as a species.
South Korea ranks last in gender equality among OECD countries. Even the president himself, Yoon Suk Yeol, defined feminism as a movement “that wants to criminalize men”.
Just some ideas, they might not be Kenough to change your worldview if you disagree.
The LEGO movie did not contain the word “LEGO.”
Improvement Dave 